Listen first.
Ask the right questions. Understand the context, expectations and the things that haven’t been said yet.
Good questions → better solutionsOpen to opportunities
Hi, I’m Lu.
Connecting technology and people.
An engineer’s mind. A listening ear. Experience turning complex needs into solutions and relationships that last.
Customer Success · Presales · Solutions Engineering
Explore my journey
Understand first. Create value next.
Madrid, Spain
Relationships built to last.
Results from my time as Sales Manager at R. STAHL.
20+key accounts managed
95%customer retention
+10%improvement in CSAT
My journey, one note at a time.
Engineering taught me to understand how things work. Customers taught me what matters. This is the story that connects them.
Open a note. There’s more to the story.
Drag the handle · change columns · or take a note outside the board. Saved in this browser.
How I move things forward.
Technology is the starting point. What someone achieves with it is what drives me.
Make complexity clear.
Connect customers with technical teams. Turn requirements into clear proposals and practical next steps.
From ‘what if?’ to ‘here’s how’Stay alongside.
Keep the conversation going. Coordinate, anticipate needs and follow the value the customer receives.
The relationship goes beyond deliveryTools I use. Ideas I put to work.
An engineer with a human perspective.
I enjoy understanding how things work, but even more, what people need. I bring technical experience, a customer perspective and a warm, structured approach to work.
Native Spanish · English C1 · French B1
My next step: a senior role in technology
The next good conversation starts here.
If you’re looking for someone who understands technology and cares about your customers, I’d love to meet your team.